FAQ

Laundry Detergent Powder

Where is it made?

Our Laundry Detergent Powder and its packaging are proudly made in the United States.

We prioritize the quality and authenticity of our products, and manufacturing them domestically aligns with our commitment to supporting local industries and ensuring product excellence.

By producing our Laundry Detergent Powder in the United States, we can closely monitor and maintain the high standards we set for our customers.

How strong is the scent?

Our Laundry Detergent Powder features scents derived from carefully selected essential oils. These scents are intentionally crafted to be light, subtle, and refreshing.

We believe in striking a balance where the scent is noticeable yet not overpowering, creating a delightful and rejuvenating laundry experience for you.

Does it come with a scoop?

Yes, absolutely!

How much do I use per load?

For optimal results, we recommend using 1/2 scoop of our Laundry Detergent Powder for normal-sized loads. This measurement is suitable for most regular laundry needs.

If you have larger loads or heavily soiled items, we suggest using a full scoop of detergent to ensure thorough cleaning and effective stain removal.

Remember, these recommended measurements are based on typical load sizes, and individual preferences may vary. Adjust the amount of detergent based on your specific laundry needs and water conditions.

What is the packaging made of?

Our packaging is made of post-consumer recycled (PCR) materials, specifically PCR films. These films are created by converting recyclable plastics, such as milk jugs or plastic water bottles, into usable resins. These resins are then used to produce the post-consumer recycled stand-up pouches that we use to package our Laundry Detergent Powder.

Is the formula safe for sensitive skin?

Yes, our Laundry Detergent Powder is formulated with the utmost care, keeping in mind the needs of individuals with sensitive skin. We understand that some people may have skin sensitivities or allergies, which is why we have taken steps to create a formula that is gentle yet effective.

Our formula is designed to be hypoallergenic and free from harsh chemicals and irritants. It does not contain any artificial dyes or fragrances that can potentially cause skin irritation. Additionally, we have conducted extensive testing to ensure that our Laundry Detergent Powder meets rigorous safety standards.

We prioritize the well-being and comfort of our customers, and we are committed to providing a laundry solution that is gentle, effective, and safe for all skin sensitivities.

Does it work for all washing machines?

Absolutely! Our Laundry Detergent Powder is designed to be compatible with all types of washing machines, including top-loaders and front-loaders. Whether you have a traditional agitator-style machine or a high-efficiency (HE) machine, our detergent can effectively clean your laundry.

Our formula is specifically developed to work well in various washing machine types and water conditions. It dissolves easily, even in cold water, ensuring thorough distribution and effective cleaning performance.

How do I add it to my washing machine?

Adding our Laundry Detergent Powder to your washing machine is quick and easy. Here's a simple guide on how to do it:

  1. Check the recommended dosage: Refer to the packaging or instructions for the recommended amount of detergent to use based on your load size.
  2. Prepare your load: Sort your laundry by color, fabric type, and care instructions. Load the machine with the garments you wish to wash.
  3. Add the detergent: Scoop powder directly into wash drum before adding laundry.
  4. Start the wash cycle: Close the washing machine door or lid, select the appropriate wash cycle and water temperature, and start the machine.

By following these steps, you can ensure that our Laundry Detergent Powder is properly added to your washing machine, allowing it to work its magic and deliver exceptional cleaning results.

Shipping & Returns

When will my order ship?

Once your order is placed, our team works diligently to process it as quickly as possible.

Typically, orders are processed within 1-3 business days. Once your order has been processed and shipped, you will receive a confirmation email containing tracking information, allowing you to monitor its progress.

What is your return policy?

At this time, we do not accept returns. All sales of our Laundry Detergent Powder are final.

Do you offer free shipping?

Yes, we offer free shipping on orders that meet or exceed $75. This means that if your order total reaches $75 or more (before any applicable taxes or discounts), you will qualify for free standard shipping.

Do you ship internationally?

We only ship products within the United States. We apologize for any inconvenience this may cause.

Do you ship to military APOs?

Yes, we are proud to ship to military APOs (Army Post Office). We understand the importance of ensuring our service members and families can receive our products no matter where they are stationed.

When placing your order, please provide the necessary APO address details, including the appropriate APO, FPO (Fleet Post Office), or DPO (Diplomatic Post Office) designation.

What carrier do you ship with?

We utilize a variety of trusted carriers to ensure timely and secure delivery of your orders. Our shipping partners include Amazon Logistics, USPS (United States Postal Service), and UPS (United Parcel Service). The choice of carrier is determined based on the destination address and other factors to optimize the delivery process. Rest assured that we are committed to selecting the most reliable and efficient carrier for your specific location to provide you with a seamless shipping experience.

Can I make changes to or cancel my order?

We understand that plans may change, and we strive to accommodate all requests as best we can. Once an order is placed, we work diligently to ensure it gets shipped as quickly as possible.

However, if you need to make changes or cancel your order, please email us at hello@blurlaundry.com immediately with your order number and request. While we cannot guarantee alterations after an order has been processed, our team will explore all available options to accommodate your request while ensuring timely delivery.

What do I do if something arrives damaged?

We apologize if your item arrived in a damaged condition. Our goal is to securely package every product for a safe journey to your doorstep.

If you receive a damaged item, please email us at hello@blurlaundry.com within 48 hours of receiving your package. Provide us with your order number, a description of the damage, and any accompanying photos if possible.

We'll promptly assist you in finding the best solution, which may include a replacement, refund, or any necessary steps to resolve the issue.